Baggage: New baggage allowances; Standard baggage allowance; Musical instruments; Overweight or unaccompanied baggage; Bicycles, golf clubs and other sports equipment; Dangerous and banned goods; Excess baggage charges; Infant baggage

Transport and airport Info

London Heathrow

Los Angeles International

Route planner

General Information: Name Changes; USA Visa Waiver; Lost Documents; Children travelling on parents passports; Allergy free meal letter; Deep vein thrombosis (DVT); MEDA form for passengers requiring assistance; Animals and guide dogs; NZ missing document indemnity form; New TSA Requirements

Special requirements

Unaccompanied minors

What goods can be carried on board?

Seating requests

Group seating requests

Bulk head seating

Medical assistance

Booking additional seats

Mobility scooters

Wheelchair details

Advanced passenger information

In-flight well being

Children and babies

Special menus

Disabled and medical passengers: meet and assist

Seat plans

Medical assistance

In some cases, your passengers maybe required to have medical clearance before they can travel. This medical clearance allows your passengers doctor to ensure it is safe to travel and it also allows Air New Zealand to make arrangements for special services as required.

Please select the medical assistance category from the side navigation menu for more information.

For further clarify please contact Air New Zealand sales support team.

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