Baggage: Baggage allowances; Musical instruments; Overweight or unaccompanied baggage; Bicycles, golf clubs and other sports equipment; Dangerous and banned goods; Excess baggage charges; Infant baggage

Transport and airport Info

London Heathrow

Los Angeles International

Route planner

General Information

New TSA Requirements

Ticket Time Limits (TTL)

Children travelling on parents passports

Allergy free meal letter

Deep vein thrombosis (DVT)

MEDA form for passengers requiring assistance

Guide Dogs and Emotional Support Animals

Special requirements

Unaccompanied minors

What goods can be carried on board?

Seating requests

Group seating requests

Bulk head seating

Special assistance

Disabled & Medical Passengers: Meet and Assist

Booking additional seats

Medical equipment

Mobility scooters

Wheelchair details

Advance passenger information

In-flight well being

Brochures

Children and babies

Special menus

Seat plans

Route planner

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Domestic Routes (requires Adobe Flash Player)

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Round the World & Multi-Stop Options
We are the only airline to operate a true round the World flight service from the UK.
Round the World & Multi-Stop Options
Other Flights/Services
We offer a pleasant, uncomplicated service on domestic New Zealand flights.
Other Flights/Services

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