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Seating requests

To save you getting in touch with our Air New Zealand Contact Centre, simply use your own CRS to request seats for your customers on all confirmed international /Domestic flights Air New Zealand flights up to 48 hours before departure. This can be done the moment you can book the flights in the system.

Please note, if you do telephone our Contact Centre for a seat request, you will be asked to book them in your CRS.

Once tickets have been issued you can also book seats via our website www.airnewzealand.co.uk,  go to select seats and type in the NZ locater and passengers surname. You can only book seats online once tickets have been issued , up to 48hours prior.

In most cases, passengers seating preferences are fulfilled. However, airports are occasionally obliged to alter a passenger's seat allocation to accommodate operational requirements prior to the flight departure, so there is no absolute guarantee that seating preferences will be met.

All Air New Zealand services are non-smoking.

How do I request Seat through my GDS?

Amadeus
Request Seat for Segment 1 SM8
Book Seat ST/10A Single or ST/10ABC Multiple

Apollo
Request Seat for Segment 1 9V/S1
Book Seat 9S/S1/41A Single or 9S/S1/41ABC Multiple

Sabre
Request Seat for Segment 1 4G1*
Book Seat 4G1/40A Single or 4G1/40ABC Multiple

Worldspan
Request Seat for Segment 1 41*
Book Seat 4RS1$25A Single or 4RS1$25ABC Multiple