When you make your reservations, request a bassinet and, where possible, we'll place your customer and his/her infant in designated seats for additional space and comfort.

Children

Our Kids Packs are fun, free and full of entertaining activities. They come in three different versions, including a selection of the following:

Coloured pencils.
Pencil sharpener.
Mini playing cards or sticker activity set (depending on age of child).
68 page magazine filled with exciting stories, jokes and activities.

We also have dedicated entertainment programmes in our in-flight entertainment. They can be found on ‘Kids Zone' and include 6 kids movies, 15 kids TV shows and 4 special kids games.

Bassinets

On international fights, bassinets may be installed on Air New Zealand Boeing 747, 777 and 767 and Airbus A320 aircraft. Currently there are no facilities for bassinets on board B737 aircraft. These bassinets are designed for infants of average size up to 8 months old. The bassinets are made up with sheets, a pillow and blankets.

There are only a limited number of bassinet positions on any aircraft so it is important to request a bassinet seat when making your booking. If you are travelling Business Class on an A320 aircraft, please be aware that currently there are no facilities for bassinets. Please note that because the bassinets are designed for infants up to 8 months old (and weighing a maximum of 11.8kgs/26lbs), pre-allocation of bassinet seats is only available for infants up to that age on a first come, first served basis. If you are travelling with an infant aged between 8 months and 15 months (and weighing a maximum of 11.8kgs/26lbs), a bassinet seat may be allocated to you if one is available at the time you check in on the day of travel.

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Children travelling on parents passports
As Air New Zealand flights NZ1 and NZ2 departing from and to London/Heathrow fly via Los Angeles in the United States, it is a United States government requirement that all passengers have their own passport.
Children travelling on parents passports
Unaccompanied minors
For travel effective from 01 Sep 2009, a new Air New Zealand acceptance policy for unaccompanied minors will be in place.
Unaccompanied minors